We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send it out. We will automatically send you status messages from xonos.host if you have previously changed your settings on our customer administration interface in which you request these messages. We also save and process data that job applicants provide us as part of the job application process.
Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored.
When you register an account with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, telephone number, payment information and your email address to process your order. If you pay using a credit card, we do not collect and store any payment information such as credit card numbers or verification codes. You disclose this information only to the respective payment service provider. One exception with credit card payments is what is known as the pseudo card number: in order for you not to have to enter your credit card information for every payment, a pseudo card number is saved for your account. The pseudo card number only enables payment for products on our website that you order using your customer account. A pseudo card number is not identical to the credit card number. We delete all your registration data either: within 24 months, as soon as you delete your user account with us, or once the statutory retention period expires. You can delete your user account with us by sending an email to [email protected] with your deletion request. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.
If you subscribe to our newsletter or request that you receive automated messages from Xonos Hosting Hosting, we also store your email address. We delete your email address once you delete your user account or if you unsubscribe from our newsletter.
We use the double opt-in method to ensure that you actually want to receive the newsletter. If you go through this process, you agree to receive the newsletter and to be added to the mailing list for it, and then you will receive a confirmation email that will allow you to legally confirm that you have registered for the newsletter. We will only add your name to the mailing list if you actually complete the confirmation.
We use these data exclusively for sending information that you request including information about our new offers.
We use Newsletter2Go as our newsletter software. So if you agree to register for the newsletter, we will send your data to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and from using it for purposes other than sending our newsletter. Newsletter2Go is a German certified provider whom we chose because they must comply with the requirements of the EU's General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
You can find more information on Newsletter2Go here:
You can revoke your consent at any time to the storage of your personal data (including your email address) and to the use of your data. You can do this, for example, by clicking on the "Unsubscribe" link in the newsletter. The legal basis for processing your data for the above purpose is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.
Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, time, date, website from which you come to our site. Your IP address is saved anonymized. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.
If you register for our online discussion forum, we save your username and email address. After you delete your account in the forum, this saved data will also be deleted. The legal basis for this data processing is Art. 6 (1) lit. a GDPR.
If you send us job application documents such as your resume, references and cover letter, we will save and process these pieces of data. Application documents from job applicants that do not result in hires are deleted after 3 months. If you wish to be considered for future job openings and you consent to a longer storage period, your application documents will be deleted after 24 months. With applications that result in hires, the documents are forwarded to our HR department. The legal basis for the processing of your personal data in the job application process is primarily Section 26 of the German Data Protection Act (BDSG) in the new version, which became valid on May 25, 2018.
External service providers may have access to your data while they assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.
If we register a domain for you, we provide the required data to the corresponding registration service provider.
When paying via credit card, the payment is processed by an external service provider. For credit card payments, your information is collected directly by Stripe, Inc.
If you as a customer fail to pay your contract-related invoices on time, your necessary data are passed on to an external debt collection agency.
Data is transferred to third countries in adherence to the legally regulated admissibility requirements. We will not transfer your data to a third country if it does serve the purpose of performing our contract with you; we have no consent from you; the transfer is not necessary to assert, exercise or defend legal claims; and there are no other exceptions. We will only transfer your data to a third country if there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards in accordance with Art. 46 GDPR. Once such adequacy decision (regarding an adequate level of protection) is the "Privacy Shield" for the USA. For transfers to a company certified under the Privacy Shield, the data privacy level is considered essentially as adequate within the meaning of Art. 45 GDPR. However, we usually do not rely on the Privacy Shield, but rather create appropriate privacy guarantees and complete the EU standard data privacy clauses issued by the European Commission with the receiving party. Together these actions establish appropriate safeguards in accordance with Art. 46 GDPR and provide an adequate level of protection.
"Cookies" are small files that are stored on a user's computer. Cookies can store different kinds of data. Cookies are primarily used to store information about users. They are stored on the users' devices during and/or after users visit a website or online store. "Temporary cookies", "session cookies", or "transient cookies" are cookies that are deleted after users leave an online store and close their browsers. With such cookies, for example, the content of a shopping basket can be stored in an online shop or a login bottleneck. However, other cookies are referred to as "permanent" or "persistent" and remain stored even after the browser is closed. For example, users' login status can be saved when they visit a shop after several days. Likewise, permanent cookies can measure the "range" of a website (where the users are geographically located) or information on the users' interests. This information is used for marketing purposes. "Third-party cookies" are cookies that are offered by the original providers (who operate the online store or website) to other parties. (If the original provider is the one using the cookies, they are often called "first-party cookies").
It is useful to know the above terms so that you understand our cookie policies and data protection agreement.
If, as a Xonos Hosting customer or as a visitor to our websites or interfaces, you do not wish cookies to be stored on your computer, we ask you to deactivate the corresponding option in the system settings of your browser. You can also delete stored cookies in the system settings of your browser. However, if you do these things, it will likely lead to problems when you try to use Xonos Hosting websites and interfaces.
1) the US site http://www.aboutads.info/choices/
2) the EU site http://www.youronlinechoices.com/.
Furthermore, you can deactivate cookies from being stored on your computer or device by changing your browser settings. However, if you do this, it will likely lead to problems when you try to use Xonos Hosting websites, interfaces, and features on the interfaces.
You have the right to lodge a complaint about the processing of your personal data by us to a supervisory authority for data protection.
There is no statutory obligation for you to provide your data to Xonos Hosting. However, you cannot use some of our services if you do not provide your data to us. Your decision to provide us with your personal data is completely voluntary.